Shipping policy
Thank you for shopping with us. Every order is carefully packed and inspected to ensure it arrives in perfect condition.
Order Processing
- Orders are processed within 1–3 business days.
- Orders placed on weekends or holidays will begin processing on the next business day.
- During collection launches, restocks, or promotional events, processing times may increase due to higher order volumes.
Domestic Shipping (United States)
We offer fast and reliable shipping throughout the United States.
Estimated Delivery Times
- Standard Shipping: 3–5 business days
- Expedited Shipping (if selected): 1–3 business days
Delivery estimates begin once your order has been shipped, not when it is placed.
International Shipping
International shipping is available to select countries.
- Delivery typically takes 7–21 business days, depending on destination and customs processing.
- Customers are responsible for any customs duties, taxes, or import fees required by their country.
Order Tracking
Once your order ships, you will receive a confirmation email containing your tracking number. Please allow up to 24 hours for tracking information to update.
Incorrect Shipping Information
Please ensure your shipping address is correct before placing your order.
We are not responsible for:
- Incorrect or incomplete addresses provided at checkout.
- Orders delivered to the address entered by the customer.
- Additional shipping charges required to resend returned packages.
Lost or Stolen Packages
Once a package has been marked as delivered by the shipping carrier, we are not responsible for lost or stolen packages.
If your package is lost during transit, please contact us and we will gladly assist you in filing a claim with the shipping carrier.
Shipping Delays
While we strive to meet all estimated delivery times, delays may occur due to weather, carrier issues, holidays, or other circumstances outside of our control.
We appreciate your patience and understanding.
Contact Us
If you have any questions regarding your order or shipping, please contact our support team.
Email: support@yourbrand.com
We aim to respond to all inquiries within 24–48 business hours.